Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Isaacs

Michelle Isaacs

July 22, 2026

5  out of  5
rating by Michelle Isaacs
"I was referred by a friend to Lakisha. She is the most attentive, knowledgeable, friendly and professional I have ever trusted for my insurance needs. I look forward to her handling all my insurance needs for a long time."
Profile photo of Rhonda Smith

Rhonda Smith

July 22, 2026

5  out of  5
rating by Rhonda Smith
"Christina is the best insurance agent I’ve ever worked with. She’s patient and communicates far better than any agent I’ve ever contacted. She actually answers the phone, and even responds back to text messages. Go with her. You will not be disappointed."
Profile photo of Basje BEAUTIFUL LIL BOSS (SHAY)

Basje BEAUTIFUL LIL BOSS (SHAY)

July 22, 2026

5  out of  5
rating by Basje BEAUTIFUL LIL BOSS (SHAY)
"I switched to Cynthia Means and the agents that work well with great, fantastic work etiquette is April and Tiffany.
I appreciate them and no matter what they are able to assist me all the time, with a pleasant disposition. They get a high 10 👍 for the great work that they do."
Profile photo of Frank Hill

Frank Hill

July 21, 2026

5  out of  5
rating by Frank Hill
"Thank you for explaining the unexplained when it comes to how different competitors quote insurance rates. Thank you for getting me perfectly set up to excel with State Farm. You did so much i can't say it all. You was so helpful transitioning me over from the other auto insurance company. Your so helpful and keep doing what you do. Thank You!!"
Profile photo of Anisa Harris

Anisa Harris

July 20, 2026

5  out of  5
rating by Anisa Harris
"Great advice, very helpful! Keep everything real and straight forward , definitely will always call for help."
Profile photo of Marlina Thomas

Marlina Thomas

July 14, 2026

5  out of  5
rating by Marlina Thomas
"Kisha was absolutely amazing! She helped my 24-year-old son find an affordable insurance policy with great coverage, and she made the entire process simple and stress-free. She took the time to explain every detail, answered all of our questions with patience, and made sure we understood exactly what we were getting before making a decision.

Her professionalism, knowledge, and genuine care for her clients truly stand out. It’s hard to find someone who is both honest and dedicated to helping you get the best value, and Kisha exceeded all of our expectations. If you’re looking for an insurance agent who listens, explains everything clearly, and works hard to find the right policy at a price you can afford, I highly recommend Kisha. Thank you for providing such outstanding customer service!"
Profile photo of Raymond Greenleaf

Raymond Greenleaf

July 13, 2026

5  out of  5
rating by Raymond Greenleaf
"Christiana was a great help"
Profile photo of Adisa Wheeler

Adisa Wheeler

July 13, 2026

5  out of  5
rating by Adisa Wheeler
"My customer service experience has been amazing. Tiffany Smith made everything so easy and seamless for me. She was patient, respectful, kind and had amazing energy. That made me feel well taken care of. Tiffany, made sure I understood everything I need to know before I got off the phone. Thank you so much."
Profile photo of Apoorva Iyengar

Apoorva Iyengar

July 10, 2026

5  out of  5
rating by Apoorva Iyengar
"Great efficient service with Cristina!"
Profile photo of Billie Harper

Billie Harper

July 8, 2026

5  out of  5
rating by Billie Harper
"Christina was very friendly when welcoming me and her assistance was appreciated . She assisted me and explained everything to me and advised me as to what I needed. It was a very pleasant experience."
Profile photo of Shauntel Davis

Shauntel Davis

July 7, 2026

5  out of  5
rating by Shauntel Davis
"Christina was Super Great she help me save $136.00 Flo can go jump in lake Thank you so much Christina Bye Bye Bye flo.. and Aslo Please Support Stata Farm ins.Black own Agency 94th Ashland she will for you to get the best deal. Facts."
Profile photo of Judith Dejoie

Judith Dejoie

July 2, 2026

5  out of  5
rating by Judith Dejoie
"Christina was very helpful and professional today. Thank you."
Profile photo of MIA MEAN

MIA MEAN

July 1, 2026

5  out of  5
rating by MIA MEAN
"I've had insurance with State Farm for years, and Christina Donald has provided me with excellent customer service through and through! I love how she advertises and advocates the importance of obtaining car and life insurance. Check ok Ms. Donald she will get you all the way together! 👍🏾"
Profile photo of RACQUEL BRADLEY

RACQUEL BRADLEY

June 30, 2026

5  out of  5
rating by RACQUEL BRADLEY
"Go see the most informative agent in town!
I’d definitely recommend. She really cares about her clients."
Profile photo of Jade

Jade

June 30, 2026

5  out of  5
rating by Jade
"Christina, State Farm agent, contacted me to discuss a decrease in car insurance rates. She was very knowledgeable, professional, and patient. After Christina’s explanations of the policy and my analysis, I was able to save 48% from cancelling my Progressive car insurance to State Farm car insurance.

If you need an insurance agent with outstanding customer service and competitive rates, contact Christina with State Farm."
Profile photo of Larry Wright

Larry Wright

June 25, 2026

5  out of  5
rating by Larry Wright
"I'm so happy that I met Christina at the Juneteenth event because she was able to save me $50 a month versus a Substandard Company. I do highly recommend you reach out to her for some savings!!!"
Profile photo of MELVIN TATE

MELVIN TATE

June 22, 2026

5  out of  5
rating by MELVIN TATE
"We have been a customer of Cynthia Means State Farm Insurance for many years. They handle our Home Owners, Auto insurance, and our Life Insurance.
I had the pleasure of speaking with an associate by the name of Tiffany, whose outstanding customer service skills prompted me to write this review!! She exceeded the five stars allocated. Her thoughtfulness. coupled with her professionalism far exceeded my expectations!! Kudos Cynthia Means for hiring someone of Tiffany’s character. The accolades are worthy! Job well done.
Mrs Tate"
Profile photo of Lane Barlow

Lane Barlow

June 17, 2026

5  out of  5
rating by Lane Barlow
"Kisha created a safe space for me and y family. She educated me on my policy and I am thankful."
Profile photo of Donald Johnson

Donald Johnson

June 17, 2026

5  out of  5
rating by Donald Johnson
"I work with April and she was amazing!!!"
Profile photo of Bennie Davis

Bennie Davis

June 17, 2026

5  out of  5
rating by Bennie Davis
"I always see Kisha when I come the office she’s excellent and patient. I’m you need insurance please go see her."
Profile photo of Eddie Jones

Eddie Jones

June 17, 2026

5  out of  5
rating by Eddie Jones
"Christina was very helpful and a pleasure to work with,she was very knowledgeable and efficient at her job. I wish I could give her a 5 plus rating."
Profile photo of Claudia Harris

Claudia Harris

June 15, 2026

5  out of  5
rating by Claudia Harris
"Cynthia is a very down to earth lady and she is patient caring and just a very pleasant lady she is professional and help me understand all avenues of insurance thank you Cynthia ."
Profile photo of Donald Taylor

Donald Taylor

June 15, 2026

5  out of  5
rating by Donald Taylor
"Christina Donald did a great job of saving me some money"
Profile photo of Anissa Madlock

Anissa Madlock

June 13, 2026

5  out of  5
rating by Anissa Madlock
"I bundled home and car insurance. Christina was informative, very helpful, nice, and got back to me very timely."
Profile photo of Lawrence Lai

Lawrence Lai

June 5, 2026

5  out of  5
rating by Lawrence Lai
"Very patient and informative about the condo policy I was sent."