State Farm® Insurance Agent Cynthia Means
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
JayR
January 8, 2025
5
out of
5
rating by JayR
"Great experience with Rocio! She helped out in ways other insurance companies couldn’t! I highly recommend her for any insurance policy, she explained everything really well and got the best quote and affordable coverage! She a great State Farm agent!"
Jocelyn Abarca
January 8, 2025
5
out of
5
rating by Jocelyn Abarca
"I had the pleasure of having Rocio Herrera- Lechuga as my agent she is the best Insurance Agent I ever dealt with in regards to Auto Insurance. I am glad I switched to State Farm. I got exactly what I needed at a great price. I highly recommend Rocio from State Farm."
Jomyah Towns
January 3, 2025
5
out of
5
rating by Jomyah Towns
"She amazing"
We responded:
"Thank you, Jomyah! I'm happy you feel that way about our service. If you ever need assistance or have questions, feel free to reach out. Thanks again!"
Lucy Barajas
January 3, 2025
5
out of
5
rating by Lucy Barajas
"Rocio Herrera- Lechuga me brindo toda su ayuda y tube una experiencia super agradable, muy amable y me explico todo muy bien..Gracias."
We responded:
"Gracias por la reseña excepcional, Lucy! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo y Rocio. Estamos felices de tenerla como parte de la familia de State Farm!"
Tynisa Gushiniere
December 23, 2024
5
out of
5
rating by Tynisa Gushiniere
"I just want to give a big thanks to Ms Kisha. She’s the real deal, Ms Kisha answered every question’s that we asked and took the time to make sure me and my family understood everything. Ms Kisha was so patient and pleasant, she deserves more than 5 Star. Ms Kisha deserves the MVA award ( most valuable agent). Thank you Ms Kisha."
Michael Townsend
December 12, 2024
5
out of
5
rating by Michael Townsend
"Kisha is one of the best agents that I’ve ever worked with she’s always smiling and very professional. Today I went in the office to have her connect my DSS device she was so patient and helpful and connected everything for me. I really appreciate her service and the office staff is always friendly… If you’re looking for insurance please stop in and see Kisha and meet the entire staff.. I’m very satisfied and will keep my business with Cynthia Means."
We responded:
"Thank you so much, Michael, for your wonderful feedback! I'm really happy to know that you had a positive experience with our office. Our team is always here to help, so feel free to reach out if you need anything else. We look forward to continuing to serve you!"
Myles Palmer
December 11, 2024
5
out of
5
rating by Myles Palmer
"Excellent customer service!! The premiums are manageable, and my rep Kisha is great! She's knowledgeable, professional and always has a pleasant attitude. I was very unhappy with my previous insurance carrier, Country Financial. This experience with my State Farm Agent, Cynthia Means has been a great one!!"
We responded:
"Myles, thank you for your wonderful review! I'm glad to know that you're satisfied with our customer service and find the premiums manageable. Kisha is indeed a valuable member of our team, and it's great to hear she has been able to assist you with her knowledge and professionalism. We're grateful for your trust in us after your experience with your previous carrier. If you ever need further assistance, don't hesitate to reach out. We're here for you!"
J A
December 5, 2024
5
out of
5
rating by J A
"Special thank you to LaKisha, for helping me with my insurance policy needs, for presenting with a warm and pleasing demeaner and for providing customer focused service. A rare and much needed customer service quality. LaKisha, thank you so much."
We responded:
"Thank you for your kind words! I'm happy to hear that LaKisha provided you with such excellent service and made your experience with us so positive. We truly value her dedication to our clients and her ability to make everyone feel welcome. If you have any further needs or questions, please don't hesitate to reach out. We're always here to help!"
Kim Abercrumbie
November 7, 2024
5
out of
5
rating by Kim Abercrumbie
"Lakisha was a breath of fresh air, very thorough and got me the best quotes. I am so happy I called Cynthia Means State Farm!!"
We responded:
"Kim, thank you for your wonderful review! I'm glad to hear that Lakisha provided such thorough service and helped you find the best quotes. We appreciate your kind words and are happy you chose our office. If you need any further assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Geovanny Zavala
October 5, 2024
5
out of
5
rating by Geovanny Zavala
"When looking for both home and auto insurance I had the pleasure of talking to agent Daisy. She was great! Very professional and knowledgeable. She answered all my questions and took the time to explain everything thoroughly. I highly recommend agent Daisy Garcia if you’re looking for any type of insurance with statefarm."
We responded:
"Thank you, Geovanny, for sharing your experience! I'm glad Daisy could assist you with your home and auto insurance needs. Her professionalism and knowledge are truly valued in our office. We appreciate your recommendation and are here for any future questions or needs you may have. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Demetris Norton
October 2, 2024
5
out of
5
rating by Demetris Norton
"Lakisha at Cynthia Means (State Farm) provided me excellent customer service today. She was knowledgeable and patient. She was willing to go a little further to research information for me and emailed it to me. For this I am grateful. Good job Lakisha. 👏🏽👏🏽"
We responded:
"Thank you, Demetris, for sharing your positive experience! I'm glad to hear that Lakisha provided you with knowledgeable and patient service. We appreciate your kind words and are grateful to have Lakisha on our team. If you need any further assistance, feel free to reach out! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Dikera Belk
October 2, 2024
5
out of
5
rating by Dikera Belk
"Lakisha was very knowledgeable and compassionate when meeting my families needs. I recommended her to several of my friends as well!"
We responded:
"Thank you, Dikera, for your wonderful review! I'm glad to hear that Lakisha was able to meet your family's needs with such knowledge and compassion. We truly appreciate your recommendations to your friends. If you ever need further assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Sydney Kemper
September 27, 2024
5
out of
5
rating by Sydney Kemper
"VerCinda is an amazing agent. She was so nice and I enjoyed her attentiveness with creating my policy. I would recommend her to all of my friends"
We responded:
"Thank you, Sydney, for your wonderful review! I'm glad to hear that VerCinda provided you with such attentive and kind service while creating your policy. We truly appreciate your recommendation to your friends. If you need any further assistance, our office is always here to help! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
X6 Life
September 27, 2024
5
out of
5
rating by X6 Life
"While looking for auto insurance, I dealt with Vercinda and she was informative and helpful in helping me with all my requests and questions. I would definitely recommend to my colleagues and peers especially Vercinda."
We responded:
"Thank you so much for your wonderful review! I'm glad to hear that Vercinda was able to assist you effectively with your auto insurance needs. We truly appreciate your recommendation and are grateful for your support. If you or your colleagues have any further questions or need assistance in the future, our office is always here to help. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Josiah Ofosu Abban
September 27, 2024
5
out of
5
rating by Josiah Ofosu Abban
"VerCinda is an amazing agent. She’s very good at explaining how insurance works and making the process smooth."
We responded:
"Josiah, thank you for your wonderful review! I'm happy to hear that VerCinda made the insurance process smooth and provided clear explanations. We're grateful to have her on our team. If you have any further questions or need assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Alexandra De La Sancha
September 27, 2024
5
out of
5
rating by Alexandra De La Sancha
"Spoke to Rocio on the phone and I was very pleased with her service."
We responded:
"Thank you, Alexandra! I'm glad you were satisfied with Rocio's service. We appreciate your feedback and look forward to assisting you with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Alexis Tamayo
September 27, 2024
5
out of
5
rating by Alexis Tamayo
"I was extremely satisfied with my insurance agent Rocio. Great customer service and overall extremely satisfied with the entire process. Would definitely recommend!"
We responded:
"Alexis, thank you for your wonderful review! I'm glad to hear that Rocio provided you with great customer service and that you were satisfied with the entire process. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
gentry miller
September 27, 2024
5
out of
5
rating by gentry miller
"Like the new photo Cynthia"
We responded:
"Thank you for the five-star rating, Gentry! Your support means a lot to us. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
camie jones
September 27, 2024
5
out of
5
rating by camie jones
"VerCinda was an amazing agent. She helped me with an insurance question in a short time and helped me figure out my insurance needs"
We responded:
"Camie, Thank you for your wonderful review! I'm happy to hear that VerCinda was able to assist you quickly and effectively with your insurance questions. We're grateful to have her on our team, and it's great to know she helped you figure out your insurance needs. If you have any more questions or need further assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Juan Bautista
September 27, 2024
5
out of
5
rating by Juan Bautista
"Thank you, to Rocío one of the best agents. Great customer service and helped me get the insurance I needed. Top notch Jake better watch out."
We responded:
"Juan, thank you for your wonderful review! We're happy to know that Rocío provided you with excellent customer service and helped you find the right insurance. We're grateful to have her on our team. If you need any further assistance, our office is always here to help. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Jamari Chavis
September 27, 2024
5
out of
5
rating by Jamari Chavis
"VerCinda is such an amazing agent. She was very knowledgeable and knew exactly what product to sell me."
We responded:
"Jamari, Thank you for your wonderful review! I'm glad to hear that VerCinda was able to assist you with her knowledge and expertise. We appreciate your trust in our agency and are always here to help with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Marcus Jordan
September 27, 2024
5
out of
5
rating by Marcus Jordan
"VerCinda is very efficient with helping out with billing questions. She helped me figure out what was going on with my bill and got my accounts squared away. 10/10 would recommend to anyone who has state farm."
We responded:
"Marcus, thank you for your wonderful review! I'm glad VerCinda was able to assist you efficiently with your billing questions and get your accounts squared away. We appreciate your recommendation and are always here to help with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
A C
September 27, 2024
5
out of
5
rating by A C
"VerCinda was such a good help. She answered all my questions. I am satisfied that my insurance needs have been met. Thank you again, VerCinda."
We responded:
"Thank you, A C, for your wonderful review! I'm happy to hear that VerCinda was able to assist you and answer all your questions. It's great to know that your insurance needs have been met. We appreciate your trust in our team and look forward to assisting you with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Carlos Jimenez
September 27, 2024
5
out of
5
rating by Carlos Jimenez
"I had a great experience with Daisy. She was able to make switching companies very easy with no hassle and was able to answer all the questions I had."
We responded:
"Carlos, thank you for sharing your positive experience! I'm glad Daisy could make the switch seamless and answer all your questions. We appreciate your trust in our team and are here for any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Amanda Ross
September 27, 2024
5
out of
5
rating by Amanda Ross
"VerCinda has been an amazing help getting insurance for my personal needs. I do appreciate her help so much and I would recommend her to others for insurance help!"
We responded:
"Amanda, thank you for your wonderful review! I'm glad VerCinda could assist you with your insurance needs. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"