State Farm® Insurance Agent Cynthia Means
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rashaun Hyler
March 10, 2025
5
out of
5
rating by Rashaun Hyler
"Rocio took care of me. Great person. Deserves a raise💰"
We responded:
"Thank you, Rashaun, for your fantastic review! I'm delighted to hear that Rocio provided you with such great service. We're lucky to have her on our team. If you ever need anything else, feel free to reach out to our office."
Mayra Soto
March 3, 2025
5
out of
5
rating by Mayra Soto
"The customer service is very very helpful efficient friendly and kind. They helped me out so much"
We responded:
"Thank you, Mayra, for your wonderful feedback! I'm delighted to know that our team was able to assist you so effectively. We're here to help with any of your insurance needs."
Sarai Garcia
February 28, 2025
5
out of
5
rating by Sarai Garcia
"Received great customer service from Daisy! Always answers every question I have thoroughly. I always feel confident to call incase I have any doubt."
We responded:
"Thank you, Sarai! I'm glad Daisy provided you with great customer service. We appreciate your recommendation and are happy to be known for our honesty in providing quotes. If you need any further assistance, we're here to help! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Real deal
February 28, 2025
5
out of
5
rating by Real deal
"This is a good place to get all your insurance.They're strictly business quick and straightforward"
We responded:
"Thank you for the fantastic review! I'm glad you found our service quick and straightforward. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Joyce Eberhardt
February 27, 2025
5
out of
5
rating by Joyce Eberhardt
"Lakisha was very kind, courteous and efficient."
We responded:
"Thank you, Joyce, for sharing your experience! I'm happy to know that Lakisha provided you with such kind and efficient service. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
Tanya Petty Olufade
February 26, 2025
5
out of
5
rating by Tanya Petty Olufade
"Daisy was amazing. Made the process easy"
We responded:
"Thank you, Tanya, for sharing your experience! I'm glad to know that Daisy made the process easy for you. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Barbara Pulliam
February 25, 2025
5
out of
5
rating by Barbara Pulliam
"I met with both these State Farm Staff separately (Cornelius and LaKisha) and they both were extremely friendly, knowledgeable, and showed genuine concern towards my needs. I needed tech support with my phone for the Drive Safe and Save Program and both were very hands on in helping me navigate successfully to complete my enrollment. Cornelius referred me to LaKisha to gain information on premium savings (nice upsale strategy). LaKisha was transparent and gave insurance saving information in a simple understandable way. I would definitely recommend others to this office. Barbara Pulliam"
We responded:
"Thank you, Barbara, for your wonderful feedback! I'm glad to know that Cornelius and LaKisha were able to assist you effectively and provide clear information. Your recommendation means a lot to us, and we're here to help with any further needs or questions you might have. Feel free to reach out anytime!"
Nayeli Anai Jimenez
February 10, 2025
5
out of
5
rating by Nayeli Anai Jimenez
"Great service and with the assistance of Rocio Herrera, my family and I were able to obtain great quotes for our newly own truck. Fast and efficiently, would definitely recommend."
We responded:
"Thank you, Nayeli, for your wonderful feedback! I'm delighted to hear that Rocio was able to assist you and your family in securing great quotes. It's fantastic to know that the process was fast and efficient. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Sharon Sisney
February 10, 2025
5
out of
5
rating by Sharon Sisney
"Rocio was a great help. I love her attitude and the way she takes the time to explain whatever question you have for her without a attitude or acting as if she's irritated."
We responded:
"Thank you, Sharon, for sharing your experience! I'm happy to know that Rocio was able to assist you with such a positive attitude. Her dedication to providing clear explanations is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Samuel sisney
February 10, 2025
5
out of
5
rating by Samuel sisney
"My experience was excellent. Explain everything well and with patience"
We responded:
"Thank you, Samuel, for sharing your positive experience! I'm glad you found the explanations clear and appreciated the patience during your visit. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Mia Vinci
February 6, 2025
5
out of
5
rating by Mia Vinci
"Vercinda was a great help with giving me information on my insurance purchase. Would recommend her to others!"
We responded:
"Thank you, Mia, for sharing your experience! I'm happy to know that Vercinda was able to assist you with your insurance purchase. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Roslyn Lovett
February 5, 2025
5
out of
5
rating by Roslyn Lovett
"Five stars is not enough! I definitely recommend Rocio, she was amazing! I got a new car today and she gave me the best deal. Outstanding customer service, very helpful and informative. Thank you so much Rocio."
We responded:
"Thank you, Roslyn, for your fantastic feedback! I'm so happy to hear about your positive experience with Rocio. She truly excels at providing outstanding customer service and ensuring you get the best deal. If you have any more questions or need assistance in the future, feel free to reach out. "
Jesus Hernandez
February 3, 2025
5
out of
5
rating by Jesus Hernandez
"I would like for thank Rocio for the big help she really help me choose a good plan for auto insurance, i hardly recommend this insurance company.thank you."
We responded:
"Thank you, Jesus, for sharing your experience! I'm happy to hear that Rocio was able to assist you in selecting a suitable auto insurance plan. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Estela Bautista
February 3, 2025
5
out of
5
rating by Estela Bautista
"Thanks to Rocio for all the help answering my questions and giving me the answers I needed to hear. You are the best, keep up with your good work."
We responded:
"Thank you, Estela! I'm so happy to hear that Rocio was able to assist you with your questions and provide the answers you needed. Your encouragement means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. Keep enjoying our services!"
Shawn
January 31, 2025
5
out of
5
rating by Shawn
"Kisha was very helpful and through. Great customer service"
We responded:
"Thank you, Shawn, for your feedback! I'm glad to know that Kisha provided you with helpful and thorough service. We appreciate your recognition of our customer service, and we're here for any future insurance needs or questions you may have."
Knikolas Bentley
January 31, 2025
5
out of
5
rating by Knikolas Bentley
"I had an incredible experience working with VerCinda! From start to finish, she was professional, knowledgeable, and truly went above and beyond to help me get my policy started. Her dedication and expertise made the process smooth and stress-free. I’m so grateful for all the support she provided and highly recommend her to anyone looking for top-notch service."
We responded:
"Thank you, Knikolas, for sharing your experience! I'm delighted to hear that VerCinda's professionalism and expertise made your policy process smooth and stress-free. Her dedication is truly valued, and we're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime."
Nijah Brown
January 31, 2025
5
out of
5
rating by Nijah Brown
"I was very skeptical at first but, Vercinda was an amazing help and was able to get me a great rate on my auto insurance."
We responded:
"Thank you, Nijah, for sharing your experience! I'm glad to hear that Vercinda was able to assist you and secure a great rate. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
NewKidLee90
January 31, 2025
5
out of
5
rating by NewKidLee90
"VerCinda is an amazing agent, she’s easy to talk to and knows what she’s doing!"
We responded:
"Thank you, for sharing your positive experience! I'm glad to hear that VerCinda made your interactions smooth and informative. Our team is always here to help, feel free to reach out anytime!"
Deanne Morgan
January 31, 2025
5
out of
5
rating by Deanne Morgan
"Cynthia Means State Farm office has the most friendliest staff. I enjoy going to a business where they know your name and treat you like a person not a number. I had the best service here."
We responded:
"Thank you for the wonderful feedback, Deanne! We’re so glad to hear that you felt welcomed and valued by our team at Cynthia Means. Providing a personal, friendly experience is something we take pride in, and it’s great to know you received the best service. We truly appreciate your support and look forward to assisting you for many years to come!"
Kele Storhm
January 31, 2025
5
out of
5
rating by Kele Storhm
"Vercinda was a great help. She explained my billing problems and helped me make my payment online!"
We responded:
"Thank you, Kele, for sharing your positive experience! I'm glad to hear that Vercinda was able to assist you with your billing questions and guide you through the online payment process. Your satisfaction is important to us, and we're here to help anytime!"
M TV
January 31, 2025
5
out of
5
rating by M TV
"I came in today and got a homeowners and auto policy from VerCinda she was very knowledgeable and efficient !"
We responded:
"Thank you, for sharing your experience! We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We hope to have the opportunity to serve you again."
Logan Kesler
January 31, 2025
5
out of
5
rating by Logan Kesler
"Got a great rate. VerCinda knew what she was taking about. Great customer service."
We responded:
"Thank you, Logan! VerCinda's expertise is truly valuable to our team. If you need further assistance, feel free to reach out!"
Jadyn Simatos
January 31, 2025
5
out of
5
rating by Jadyn Simatos
"VerCinda was polite, professional and knowledgeable. She took the time to answer all my questions and got me a great rate!"
We responded:
"Thank you, Jadyn, for sharing your experience! If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Truneese Kuykendoll
January 30, 2025
5
out of
5
rating by Truneese Kuykendoll
"VerCinda was an amazing help today I would recommend her to all my friends and family!"
We responded:
"Thank you, Truneese! I'm so happy to hear that VerCinda was able to assist you effectively. We truly appreciate your recommendation to your friends and family. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Amy
January 30, 2025
5
out of
5
rating by Amy
"VerCinda Assisted me in getting my homeowners and car bundle and just helped me get some life insurance! I love her she’s always a great help!"
We responded:
"Thank you, Amy! I'm so happy to hear that VerCinda was able to assist you with your bundle. Her dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."