State Farm® Insurance Agent Cynthia Means
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What our customers say about us...
Calvin Shields
March 26, 2026
"I had an excellent experience working with this State Farm office, led by Cynthia Means. From start to finish, the level of professionalism and attention to detail was outstanding. A special thank you to my account specialist, Lakisha Earsery, who truly went above and beyond to make sure my family and I had the right coverage in place. She took the time to explain all of our options clearly, answered every question thoroughly, and made what can often be a stressful process feel smooth and straightforward. It’s clear that this team genuinely cares about their clients and works hard to meet their needs. I highly recommend this office to anyone looking for knowledgeable, responsive, and customer-focused insurance support."
ALVIN MONTIQUE
March 24, 2026
"Nice price and the customer service is outstanding"
MrEwright72
March 23, 2026
"Tiffany at the Cynthia Means State Farm agency provided outstanding service. She helped me with all of my insurance needs and made the entire process smooth and stress-free. She also took the time to explain life insurance options without being overly pushy, which I truly appreciated. Tiffany made me feel like she genuinely cared about what was best for me, rather than just trying to make a sale. Her professionalism, patience, and customer service were excellent. I highly recommend Tiffany and the Cynthia Means State Farm agency!"
Sheniece Vincent
March 21, 2026
"Christina Was such an amazing person with helping find homeowners insurance at a reasonable price. Thank you for being a part of my success becoming a first time Homeowner."
Teri Shay
March 19, 2026
"Highly recommend!!! 5 stars 10’s!!! Miss Cynthia!!!! I Had a great experience with Cynthia, She was so helpful and provided so much valuable insight and education, even when she knew I was exploring other options. She took the time to ensure I understood my coverage options thoroughly and that I had the best protection. A very caring and professional agent who truly cares about people!!! She went above and beyond to help me. She was incredibly informative, patient, She genuinely cared about making sure I had the right coverage, not just making a sale. She even provided valuable insights to ensure I made the best decision for my family. If you want an agent with true integrity who puts clients first, contact Cynthia!!!"
Chelle Miller
March 19, 2026
"Cynthia Means State farm Insurance is awesome! I am a current customer Thanks to Ms. Lakisha! It's hard to find Exceptional, Outstanding and Great customer service! That is absolutely what I received when I needed insurance. Cynthia Means hunni Ms. Lakisha is absolutely WONDERFUL, polite, patience, knowledgeable and VERY clear! I want to THANK YOU BOTH for the work and loyalty that is provided to me as a customer. I have given your office and Ms. Lakisha name to my entire work team. So again I appreciate the endless customer service! Oh did I mention Ms. Lakisha gave me a follow up call weeks later just to say hello and a thank you again! Ms. Lakisha you rock! Keep doing what you do! Public needs more pleasant people like you in the customer service industry! Ms Means hunni you have a winner on your team! You all keep being the BEST! Have a wonderful year on purpose 🌹"
BoSSLadi Mindyobizz
March 18, 2026
"𝐈 𝐧𝐞𝐞𝐝𝐞𝐝 𝐚𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐥𝐢𝐟𝐞 𝐩𝐨𝐥𝐢𝐜𝐢𝐞𝐬 𝐚𝐧𝐝 𝐬𝐞𝐞𝐧 𝐌𝐬. 𝐋𝐚𝐤𝐢𝐬𝐡𝐚 𝐩𝐨𝐬𝐭 𝐨𝐧 𝐟𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐚𝐛𝐨𝐮𝐭 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐟𝐫𝐨𝐦 𝐒𝐭𝐚𝐭𝐞𝐟𝐚𝐫𝐦 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐝𝐞𝐜𝐢𝐝𝐞𝐝 𝐭𝐨 𝐥𝐞𝐚𝐯𝐞 𝐡𝐞𝐫 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞. 𝐋𝐚𝐤𝐢𝐬𝐡𝐚 𝐫𝐞𝐬𝐩𝐨𝐧𝐝𝐞𝐝 𝐫𝐢𝐠𝐡𝐭 𝐚𝐰𝐚𝐲. 𝐖𝐞 𝐬𝐞𝐭 𝐚𝐧 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐝𝐚𝐲. 𝐓𝐡𝐞 𝐨𝐟𝐟𝐢𝐜𝐞 𝐰𝐚𝐬 𝐛𝐞𝐚𝐮𝐭𝐢𝐟𝐮𝐥. 𝐌𝐬. 𝐋𝐚𝐤𝐢𝐬𝐡𝐚 𝐠𝐫𝐞𝐞𝐭𝐞𝐝 𝐦𝐞 𝐰𝐢𝐭𝐡 𝐚 𝐬𝐦𝐢𝐥𝐞. 𝐕𝐞𝐫𝐲 𝐬𝐰𝐞𝐞𝐭 𝐚𝐧𝐝 𝐩𝐨𝐥𝐢𝐭𝐞. 𝐒𝐡𝐞 𝐚𝐧𝐬𝐰𝐞𝐫𝐞𝐝 𝐚𝐧𝐲 𝐚𝐧𝐝 𝐚𝐥𝐥 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐦𝐚𝐝𝐞 𝐭𝐡𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐬𝐦𝐨𝐨𝐭𝐡 𝐚𝐧𝐝 𝐪𝐮𝐢𝐜𝐤 𝐭𝐡𝐚𝐭 𝐈 𝐰𝐨𝐮𝐧𝐝 𝐮𝐩 𝐠𝐨𝐢𝐧𝐠 𝐛𝐚𝐜𝐤 𝐭𝐰𝐨 𝐝𝐚𝐲𝐬 𝐚𝐠𝐨 𝐭𝐨 𝐠𝐞𝐭 𝐦𝐨𝐫𝐞 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞! 𝐈 𝐰𝐨𝐮𝐥𝐝 𝐫𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝 𝐠𝐞𝐭𝐭𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐌𝐬. 𝐋𝐚𝐤𝐢𝐬𝐡𝐚!!! 𝐌𝐬. 𝐂𝐲𝐧𝐭𝐡𝐢𝐚 𝐌𝐞𝐚𝐧𝐬 𝐲𝐨𝐮 𝐡𝐢𝐫𝐞𝐝 𝐚𝐧 𝐚𝐰𝐞𝐬𝐨𝐦𝐞 𝐚𝐠𝐞𝐧𝐭. 𝐓𝐇𝐀𝐍𝐊 𝐘𝐎𝐔 𝐓𝐇𝐀𝐍𝐊 𝐘𝐎𝐔 𝐓𝐇𝐀𝐍𝐊 𝐘𝐎𝐔! 🤍"
"Your enthusiastic feedback fills our team with joy! I'm thrilled that Ms. Lakisha provided exceptional service, ensuring your insurance needs were met with a smile. Thank you for your glowing review! I'm so happy to hear you had such a wonderful experience with Ms. Lakisha. Thank you for choosing us! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Aaron Tellis
March 18, 2026
"I worked with Kisha, and she was so polite and professional she swapped my vehicle setup my drive and safe device and made sure everything was correct. Please ask for her when you visit the office"
Demetrius BeDell
March 17, 2026
"Lakisha Earsery made everything Seamless and was beyond efficient!"
chris mansell
March 16, 2026
"I very much appreciate Christina Donalds quick replies and her willingness to help. Great customer service!"
olufemi mcdowell
March 9, 2026
"Tiffany was very professional, attentive, and informative to the needs of getting insurance for my home. I am very satisfied with my service."
Lynne Bergero
March 9, 2026
"Christina contacted us first thing Saturday morning after we submitted an online request on Friday evening for evidence of insurability of a new home we are purchasing. She took our information over the phone and sent the quote to us before noon on Saturday to review. We asked for a minor adjustment after reviewing Saturday night, she had the updated quote to us before 10:00 Monday morning, perfect timing to include in our mortgage paperwork. Very nicely done, very professional!!"
James Rider
March 5, 2026
"Tiffany was my agent. Very kind and helpful. Very observant. Fixed my problems fast."
Patricia Appleton
March 4, 2026
"Tiffany was my agent. I would recommend anyone to go to her. Very patient Kind and helpful."
Brian Davis
March 4, 2026
"Lakisha is the best agent in the Chicago area, she's professional, patient, and extremely personable. I can easily pay using various payment options, but I prefer going into to the office to receive top tier service. It's the small things like coming around her desk to pull out a chair for a customer, and the offering of refreshments. If you're having a bad day, it is a guarantee Lakisha will brighten up that gloomy day! Thank you Cynthia for hiring such a beautiful person."
"Hey Brian! Thanks a bunch for the 5-star rating! We're so happy you're satisfied with our service! If you ever need anything else, we're here for you! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Hilary Lacey
March 3, 2026
"The staff is very patient and professional and answered all questions that I had"
Thomas Bouie Jr
March 2, 2026
"I've been with Cynthia Means for some years. Have all of my vehicles and home insured thru her office. Excellent service! Very prompt and thorough with any issues that might have arisen. Representatives in her office has been very helpful.... In particular, Tiffany. She's handle some business of mine more recently and has been very efficient! Always pleasant and enjoyable to talk to! Kudos to her!!"
Jerisha Jemerson
February 28, 2026
"Lakisha Earsery, has went above and beyond assisting me with purchasing my vehicle and resolving an issue between lien holder and 3rd party insurer. I appreciate how she stayed in contact and vigilant with getting this issue resolved and saving me money. Thank you for your kindness and hardwork! A++ Lakisha Earsery"
Bryant Tubbs
February 26, 2026
"Lakisha was amazing from beginning to end. Easy to do business with"
Gabriel Balderama
February 21, 2026
"I just want to share my wonderful experience with Lakisha Earsery. I was working out of town, away from home but she took the time to made sure my life insurance was probably handled. Also, was very attentive to my policy and was very kind, knowledgeable and helpful. So thankful she helped me get this done for me and my family."
Richard J Gardner Sr.
February 20, 2026
"❤️🖤💚 ❤️🖤💚 😎 Doc Kisha was very helpful and informative! She listened to me as I described my needs for the car rental. She explained every detail clearly and made sure that I understood what I needed to do to secure the rental! She clearly explained the charges that I would occur and the cost that my insurance would cover. If I could, I would have given her 10 stars for the service she provided for me! She went out the way to make sure that all my rental needs were met!"
"Thank you, Richard! I'm happy to hear that Kisha was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Anthony Griffin
February 19, 2026
"I stopped in and saw Christina Donald for my car and renters insurance. She was awesome and saved me some money! I highly recommend that you stop in and speak with her. We even discussed life insurance ."
Melody Davis-Wilson
February 19, 2026
"Christina Donald privided Excellent customer service. Very helpful and professional as well as knowledgeable"
Anna Greer
February 18, 2026
"Tiffany was awesome ! The service she provided was one step above !!!! Thank you"
"Anna, thank you for your wonderful feedback! I'm happy to hear that Tiffany provided exceptional service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Almeater Kennedy
February 12, 2026
"State Farm has serve my family well for over 50 years ."
"Almeater, I appreciate your feedback! I'm glad to hear that State Farm has been a dependable choice for your family for over 50 years. We’re dedicated to maintaining that level of service. If there's anything you need, just let us know!"