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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Almeater Kennedy

February 12, 2026

5  out of  5
rating by Almeater Kennedy
"State Farm has serve my family well for over 50 years ."
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Tiffany Chaney

February 11, 2026

5  out of  5
rating by Tiffany Chaney
"I really appreciate how kind and attentive Cynthia and her team members are. Always pleasant and on top of your needs and concerns. I’m so happy I switched to State Farm and was blessed with a great agent and team. Thank you"
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TRAVEL GUY

February 11, 2026

5  out of  5
rating by TRAVEL GUY
"I use watch south side the TV show being filmed at this building. What a great comedy show 👏🏾"
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Erica Carter

February 6, 2026

5  out of  5
rating by Erica Carter
"The Cynthia Means-State Farm Agency is Top Notch! The Agency is extremely professional, and the Agents are knowledgeable and experts in their field. My Agent-(Ms. Lakisha R Earsery, is the best Agent I've ever encountered! She's extremely friendly, professional and goes above and beyond for her Clients! I highly recommend this State Farm Agency for ALL your insurance needs."
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George Byrd

February 6, 2026

5  out of  5
rating by George Byrd
"Tiffany was very helpful. She help me save money with drive safe and save."
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Andrew Jordan

February 2, 2026

5  out of  5
rating by Andrew Jordan
"Ms.Keisha always do a great job. Whatever I need she takes care of it. Excellent job. Thank you Ms.Keisha"
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Darrell Mcfatten

January 31, 2026

5  out of  5
rating by Darrell Mcfatten
"Kisha was great. Need more agents like her."
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Marie Briggs

January 30, 2026

5  out of  5
rating by Marie Briggs
"I really would like to compliment Tiffany on her personal but professional attitude towards helping me with my questions regarding my new car policy declaration. I really appreciate how she was so helpful and understanding about assisting me with all my concerns. Thank you for the excellent customer service. ❤️"
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Delma Hughes

January 29, 2026

5  out of  5
rating by Delma Hughes
"Tiffany Rena was amazing! she had great customer service had a wonderful time speaking with her, and a lot of help!!!"
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Sean Williams

January 29, 2026

5  out of  5
rating by Sean Williams
"Tiffany smith the big dog of the auto insurance hooked me up and saved me some money 🤙"
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Keoshia Killion

January 26, 2026

5  out of  5
rating by Keoshia Killion
"I had the pleasure of speaking with Christina Donald. She was so pleasant and answered all my questions. Christina also sent over an email with important information about my policy as she said she would.. Thank you!!"
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Dee Cat Daddy

January 26, 2026

5  out of  5
rating by Dee Cat Daddy
"I called the office for a quote. Lakisha was very friendly, professional, and worked hard to make sure I received the best price. I appreciate Lakisha friendly demeanor and could see her smile through the phone. Thank you Kisha, you rock!!"
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Rena

January 23, 2026

5  out of  5
rating by Rena
"I have been with State Farm for quite a while, and I have had good service. But I have to say today was At its finest. Tiffany Gave me such a good customer service today. And I definitely appreciate it. She went over and beyond was very kind and patient.. Thank you for all that you do. I appreciate everything that was done for me today."
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BETTY TURNER

January 21, 2026

5  out of  5
rating by BETTY TURNER
"I recommend everyone going to the Cynthia Means State Farm Agency. I had the extreme "good fortune," to have Lakisha Earsery, take care of all of my insurance needs. I'm so thankful, to have had such a knowledgeable, compassionate person, who not only took care of my insurance needs (saving me money on my insurances) but did so with such expertise. You could really feel that she cared about her work, and those she was helping. Thanks Cynthia, for having Lakisha, in your employ. I'm recommending, this agency, every chance I get! Sincerely, Betty T."
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Abby McGrath

January 14, 2026

5  out of  5
rating by Abby McGrath
"Tiffany was great to work with sorting out my new car insurance!"
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Blanuate Brown

January 13, 2026

5  out of  5
rating by Blanuate Brown
"Tiffany was very helpful.She went above and beyond"
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Joanne Boyd Mcduffie

January 9, 2026

5  out of  5
rating by Joanne Boyd Mcduffie
"Meeting our agent Lakisha Earsery was a very pleasant experience. She was very professional but approachable. She took her time and made sure the information was clear and easy to understand. We were very pleased with the options we chose and the price in our opinion was unbeatable. Thank you for your service Lakisha."
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Sina Major-Rush

January 7, 2026

5  out of  5
rating by Sina Major-Rush
"Kisha was very nice and professional."
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theresa hoskins

January 7, 2026

5  out of  5
rating by theresa hoskins
"commendation for outstanding service: Tiffany. I am writing to formally recognize the exceptional service I received today from Tiffany, A a senior citizen, I sometimes face "little dilemmas" when navigating the details of my home and auto policies. Tiffany handled my concerns with the utmost professionalism. She was cooperative ,informative, and demonstrated an impressive depth of knowledge regarding the products of both my house and car. It is rare to find someone who is as patient and helpful as Tiffany. She made the entire process seamless and stress-free. On a scale of 1 to 10, I would easily rate her a 10 or higher .I truly appreciate her assistance and wanted to ensure her hard work and kind demeaner did not go unnoticed. Please make sure this feedback is shared with her and included in her personnel file. best regards. T. Hoskins"
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Rosetta Moore

January 5, 2026

5  out of  5
rating by Rosetta Moore
"Great service Lakieha"
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LAKISHA EARSERY

January 1, 2026

5  out of  5
rating by LAKISHA EARSERY
"Please go see Kisha for your insurance needs…"
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Kalyn Whitney

December 31, 2025

5  out of  5
rating by Kalyn Whitney
"Tiffany was so helpful & well knowledgeable about all my questions on a quote. Thank you for all your help!"
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Kyla Smith

December 31, 2025

5  out of  5
rating by Kyla Smith
"A few weeks ago I was transferred to a different company, and that’s when I had the pleasure of speaking with Tiffany Smith. She helped me over the phone with an insurance quote, and honestly — she was incredible. Even in a high-stress situation, Tiffany showed nothing but professionalism, patience, and genuine care. Her customer service was top-tier. She broke things down in a way that was easy to understand, made me feel supported the entire time, and kept such positive energy that it truly made the experience smooth and stress-free. Tiffany’s energy is everything, and because of how well she handled my needs, I’m proud to say I’ll be staying with her from here on out. She’s a real asset, and I’m extremely grateful for the help I received. Highly recommend her! 💯"
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Alycia Nunn

December 31, 2025

5  out of  5
rating by Alycia Nunn
"I recently called and spoke with a nice woman by the name of Tiffany . I needed a quote for some car insurance. Tiffany was very professional and patient with me . I really appreciate her taking the time to explain my quote. Customer service goes a long way with me and she exceeded my expectations .Thank you ☺️"
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Curley

December 31, 2025

5  out of  5
rating by Curley
"Tiffany Smith provided outstanding service throughout my experience with State Farm. She was highly knowledgeable, professional, and attentive, ensuring all of my questions were addressed thoroughly. Tiffany took the initiative to explain my options clearly and worked diligently to make the entire process efficient and seamless. Her commitment to excellent customer service truly stood out, and she went above and beyond to ensure everything was handled properly. I would highly recommend working with Tiffany."