State Farm® Insurance Agent Cynthia Means

"Super helpful. Great customer service"

"Great service"

"Yesterday I made a call concerning my home owners insurance and had the pleasure of speaking with TIFFANY. She was very pleasant and patient allowing me to explain in detail my concerns. She was very thorough and assured me that she would do everything she could do to get things on the right outcome. Tiffany did an exceptional job solving the issue I had within 24 hours. Her accuracy, experience, knowledge and professionalism truly exceeded my expectations. Everything was done quickly. TIFFANY went above and beyond my expectations. My experience with TIFFANY was a 10 out of 10. I would highly recommend The State Farm Office of CYNTHIA MEANS. Thank you Tiffany."

"Meeting our agent Lakisha Earsery was a very pleasant experience. She was very professional but approachable. She took her time and made sure the information was clear and easy to understand. We were very pleased with the options we chose and the price in our opinion was unbeatable. Thank you for your service Lakisha."

"I worked with Christina for my life insurance. She was very knowledgeable and helpful. I highly recommend her for all your insurance needs."

"Christina Donald was very professional and extremely helpful. The service was amazing! I would recommend Cynthia Means (State Farm) to anyone."

"I am writing this to highly recommend the Cynthia Means Agency, and specifically to highlight the exceptional work of their Service Manager, Tiffany Renee. In an industry where personal service can often feel transactional, Tiffany stands out as a true professional who operates with a high level of business savvy and strategic insight. Having been in her position for several years, her depth of experience is immediately apparent. She doesn't just "process" requests; she manages them with a focus on long-term stability and client success. Tiffany has been instrumental in helping me navigate: Comprehensive Insurance Needs: She has a talent for simplifying complex coverage options to ensure I am properly protected. Billing & Account Resolution: She handles billing concerns with incredible efficiency and clarity, removing the stress from the administrative side of insurance. Future Financial Planning: Her ability to look ahead and help me plan for the future has been invaluable. Beyond her technical expertise, Tiffany’s demeanor is what makes the Cynthia Means Agency my first choice in Chicago. She is remarkably patient and polite, regardless of how complex the situation may be. As a team leader, she clearly sets the gold standard for how customer relations should be handled. If you are looking for an agency that combines a sophisticated business approach with a genuine commitment to client care, look no further than Cynthia Means and her incredible team leader, Tiffany Renee. They have earned my highest recommendation."

"I use watch south side the TV show being filmed at this building. What a great comedy show 👏🏾"

"The service is great!"

"LaVontae provided outstanding service at State Farm—knowledgeable, responsive, and genuinely focused on finding the best coverage for my needs. He made the process simple, saved me money, and earned my trust. Highly recommend working with him."

"Lavante was a big help and gave good customer service"

"My Agent Lakisha Earsely was great, helped me with both car and renters insurance"

"Lakisha was great to work with. She provided fast and excellent service. I have been with them for about 2 years and I am very pleased with this agency."

"I had an excellent experience working with this State Farm office, led by Cynthia Means. From start to finish, the level of professionalism and attention to detail was outstanding. A special thank you to my account specialist, Lakisha Earsery, who truly went above and beyond to make sure my family and I had the right coverage in place. She took the time to explain all of our options clearly, answered every question thoroughly, and made what can often be a stressful process feel smooth and straightforward. It’s clear that this team genuinely cares about their clients and works hard to meet their needs. I highly recommend this office to anyone looking for knowledgeable, responsive, and customer-focused insurance support."

"Nice price and the customer service is outstanding"

"Tiffany at the Cynthia Means State Farm agency provided outstanding service. She helped me with all of my insurance needs and made the entire process smooth and stress-free. She also took the time to explain life insurance options without being overly pushy, which I truly appreciated. Tiffany made me feel like she genuinely cared about what was best for me, rather than just trying to make a sale. Her professionalism, patience, and customer service were excellent. I highly recommend Tiffany and the Cynthia Means State Farm agency!"

"Christina Was such an amazing person with helping find homeowners insurance at a reasonable price. Thank you for being a part of my success becoming a first time Homeowner."

"Highly recommend!!! 5 stars 10’s!!! Miss Cynthia!!!! I Had a great experience with Cynthia, She was so helpful and provided so much valuable insight and education, even when she knew I was exploring other options. She took the time to ensure I understood my coverage options thoroughly and that I had the best protection. A very caring and professional agent who truly cares about people!!! She went above and beyond to help me. She was incredibly informative, patient, She genuinely cared about making sure I had the right coverage, not just making a sale. She even provided valuable insights to ensure I made the best decision for my family. If you want an agent with true integrity who puts clients first, contact Cynthia!!!"

"Cynthia Means State farm Insurance is awesome! I am a current customer Thanks to Ms. Lakisha! It's hard to find Exceptional, Outstanding and Great customer service! That is absolutely what I received when I needed insurance. Cynthia Means hunni Ms. Lakisha is absolutely WONDERFUL, polite, patience, knowledgeable and VERY clear! I want to THANK YOU BOTH for the work and loyalty that is provided to me as a customer. I have given your office and Ms. Lakisha name to my entire work team. So again I appreciate the endless customer service! Oh did I mention Ms. Lakisha gave me a follow up call weeks later just to say hello and a thank you again! Ms. Lakisha you rock! Keep doing what you do! Public needs more pleasant people like you in the customer service industry! Ms Means hunni you have a winner on your team! You all keep being the BEST! Have a wonderful year on purpose 🌹"

"𝐈 𝐧𝐞𝐞𝐝𝐞𝐝 𝐚𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐥𝐢𝐟𝐞 𝐩𝐨𝐥𝐢𝐜𝐢𝐞𝐬 𝐚𝐧𝐝 𝐬𝐞𝐞𝐧 𝐌𝐬. 𝐋𝐚𝐤𝐢𝐬𝐡𝐚 𝐩𝐨𝐬𝐭 𝐨𝐧 𝐟𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐚𝐛𝐨𝐮𝐭 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐟𝐫𝐨𝐦 𝐒𝐭𝐚𝐭𝐞𝐟𝐚𝐫𝐦 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐝𝐞𝐜𝐢𝐝𝐞𝐝 𝐭𝐨 𝐥𝐞𝐚𝐯𝐞 𝐡𝐞𝐫 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞. 𝐋𝐚𝐤𝐢𝐬𝐡𝐚 𝐫𝐞𝐬𝐩𝐨𝐧𝐝𝐞𝐝 𝐫𝐢𝐠𝐡𝐭 𝐚𝐰𝐚𝐲. 𝐖𝐞 𝐬𝐞𝐭 𝐚𝐧 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐝𝐚𝐲. 𝐓𝐡𝐞 𝐨𝐟𝐟𝐢𝐜𝐞 𝐰𝐚𝐬 𝐛𝐞𝐚𝐮𝐭𝐢𝐟𝐮𝐥. 𝐌𝐬. 𝐋𝐚𝐤𝐢𝐬𝐡𝐚 𝐠𝐫𝐞𝐞𝐭𝐞𝐝 𝐦𝐞 𝐰𝐢𝐭𝐡 𝐚 𝐬𝐦𝐢𝐥𝐞. 𝐕𝐞𝐫𝐲 𝐬𝐰𝐞𝐞𝐭 𝐚𝐧𝐝 𝐩𝐨𝐥𝐢𝐭𝐞. 𝐒𝐡𝐞 𝐚𝐧𝐬𝐰𝐞𝐫𝐞𝐝 𝐚𝐧𝐲 𝐚𝐧𝐝 𝐚𝐥𝐥 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐦𝐚𝐝𝐞 𝐭𝐡𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐬𝐦𝐨𝐨𝐭𝐡 𝐚𝐧𝐝 𝐪𝐮𝐢𝐜𝐤 𝐭𝐡𝐚𝐭 𝐈 𝐰𝐨𝐮𝐧𝐝 𝐮𝐩 𝐠𝐨𝐢𝐧𝐠 𝐛𝐚𝐜𝐤 𝐭𝐰𝐨 𝐝𝐚𝐲𝐬 𝐚𝐠𝐨 𝐭𝐨 𝐠𝐞𝐭 𝐦𝐨𝐫𝐞 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞! 𝐈 𝐰𝐨𝐮𝐥𝐝 𝐫𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝 𝐠𝐞𝐭𝐭𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐌𝐬. 𝐋𝐚𝐤𝐢𝐬𝐡𝐚!!! 𝐌𝐬. 𝐂𝐲𝐧𝐭𝐡𝐢𝐚 𝐌𝐞𝐚𝐧𝐬 𝐲𝐨𝐮 𝐡𝐢𝐫𝐞𝐝 𝐚𝐧 𝐚𝐰𝐞𝐬𝐨𝐦𝐞 𝐚𝐠𝐞𝐧𝐭. 𝐓𝐇𝐀𝐍𝐊 𝐘𝐎𝐔 𝐓𝐇𝐀𝐍𝐊 𝐘𝐎𝐔 𝐓𝐇𝐀𝐍𝐊 𝐘𝐎𝐔! 🤍"

"I worked with Kisha, and she was so polite and professional she swapped my vehicle setup my drive and safe device and made sure everything was correct. Please ask for her when you visit the office"

"Lakisha Earsery made everything Seamless and was beyond efficient!"

"I very much appreciate Christina Donalds quick replies and her willingness to help. Great customer service!"

"Tiffany was very professional, attentive, and informative to the needs of getting insurance for my home. I am very satisfied with my service."

"Christina contacted us first thing Saturday morning after we submitted an online request on Friday evening for evidence of insurability of a new home we are purchasing. She took our information over the phone and sent the quote to us before noon on Saturday to review. We asked for a minor adjustment after reviewing Saturday night, she had the updated quote to us before 10:00 Monday morning, perfect timing to include in our mortgage paperwork. Very nicely done, very professional!!"