State Farm® Insurance Agent Cynthia Means

"Ms.Keisha always do a great job. Whatever I need she takes care of it. Excellent job. Thank you Ms.Keisha"

"Kisha was great. Need more agents like her."

"I really would like to compliment Tiffany on her personal but professional attitude towards helping me with my questions regarding my new car policy declaration. I really appreciate how she was so helpful and understanding about assisting me with all my concerns. Thank you for the excellent customer service. ❤️"

"Tiffany Rena was amazing! she had great customer service had a wonderful time speaking with her, and a lot of help!!!"

"Tiffany smith the big dog of the auto insurance hooked me up and saved me some money 🤙"

"I have been with State Farm for quite a while, and I have had good service. But I have to say today was At its finest. Tiffany Gave me such a good customer service today. And I definitely appreciate it. She went over and beyond was very kind and patient.. Thank you for all that you do. I appreciate everything that was done for me today."

"I recommend everyone going to the Cynthia Means State Farm Agency. I had the extreme "good fortune," to have Lakisha Earsery, take care of all of my insurance needs. I'm so thankful, to have had such a knowledgeable, compassionate person, who not only took care of my insurance needs (saving me money on my insurances) but did so with such expertise. You could really feel that she cared about her work, and those she was helping. Thanks Cynthia, for having Lakisha, in your employ. I'm recommending, this agency, every chance I get! Sincerely, Betty T."

"Tiffany was very helpful.She went above and beyond"

"Meeting our agent Lakisha Earsery was a very pleasant experience. She was very professional but approachable. She took her time and made sure the information was clear and easy to understand. We were very pleased with the options we chose and the price in our opinion was unbeatable. Thank you for your service Lakisha."

"Kisha was very nice and professional."

"commendation for outstanding service: Tiffany. I am writing to formally recognize the exceptional service I received today from Tiffany, A a senior citizen, I sometimes face "little dilemmas" when navigating the details of my home and auto policies. Tiffany handled my concerns with the utmost professionalism. She was cooperative ,informative, and demonstrated an impressive depth of knowledge regarding the products of both my house and car. It is rare to find someone who is as patient and helpful as Tiffany. She made the entire process seamless and stress-free. On a scale of 1 to 10, I would easily rate her a 10 or higher .I truly appreciate her assistance and wanted to ensure her hard work and kind demeaner did not go unnoticed. Please make sure this feedback is shared with her and included in her personnel file. best regards. T. Hoskins"

"Great service Lakieha"

"Please go see Kisha for your insurance needs…"

"Tiffany was so helpful & well knowledgeable about all my questions on a quote. Thank you for all your help!"

"A few weeks ago I was transferred to a different company, and that’s when I had the pleasure of speaking with Tiffany Smith. She helped me over the phone with an insurance quote, and honestly — she was incredible. Even in a high-stress situation, Tiffany showed nothing but professionalism, patience, and genuine care. Her customer service was top-tier. She broke things down in a way that was easy to understand, made me feel supported the entire time, and kept such positive energy that it truly made the experience smooth and stress-free. Tiffany’s energy is everything, and because of how well she handled my needs, I’m proud to say I’ll be staying with her from here on out. She’s a real asset, and I’m extremely grateful for the help I received. Highly recommend her! 💯"

"I recently called and spoke with a nice woman by the name of Tiffany . I needed a quote for some car insurance. Tiffany was very professional and patient with me . I really appreciate her taking the time to explain my quote. Customer service goes a long way with me and she exceeded my expectations .Thank you ☺️"

"Tiffany Smith provided outstanding service throughout my experience with State Farm. She was highly knowledgeable, professional, and attentive, ensuring all of my questions were addressed thoroughly. Tiffany took the initiative to explain my options clearly and worked diligently to make the entire process efficient and seamless. Her commitment to excellent customer service truly stood out, and she went above and beyond to ensure everything was handled properly. I would highly recommend working with Tiffany."

"My experience with a Team member I spoke with (Tiffany) was helpful and very professional while quoting insurance questions I had. At this age where most companies use voice mail, I was pleased to call in and speak directly to Tiffany. She took time to address my needs. Her professionalism alone with her basic human kindness gave off a welcoming energy. Thank you!"

"Thank you so much Tiffany Smith for your help and assistance today when I called in with regards to home and auto insurance needs for 2026. I look forward to working with you very soon. Thank you Jerry Beach"

"Tiffany assisted me with rental insurance she was very professional and helpful. It was quick and easy yet very informative"

"Subject: Exceptional service and expertise from Tiffany Smith I can't recommend Tiffany Smith enough. I was completely overwhelmed by insurance options, and they took the time to patiently explain every detail of my policy, ensuring I understood exactly what I was covered for. Their communication was prompt, clear, and they genuinely had my best interests at heart. When I had a minor issue with a claim, Tiffany responded immediately and handled the communication with the company, taking a huge weight off my shoulders. They are knowledgeable, trustworthy, and provide outstanding customer service. If you're looking for an agent who truly cares, this is the one."

"I am so happy with the professional, helpful, & amazing service I received while getting my insurance quote from Tiffany Smith. She is so incredibly knowledgeable, patient & professional. I am so satisfied with her excellent customer service. Thank you again Tiffany you’re truly amazing"

"I would like to start by thanking agent Lavontae with helping me make my choice to get insured with State Farm insurance. He was very professional, well spoken, and patient when assisting me. Mr.Lavontae went compared multiple companies with State Farm. He showed me why I I made the best decision when choosing auto insurance. My rates are lower and I was helped with getting the discounts such as auto pay , the State Farm driving app , and the bundle plan That fit my Financial needs. I can’t wait to see what working with you guys offer me in the future. Thanks State Farm team as well as Mr.Lavontae."

"Miss. Kisha is excellent at what she does. Please please go to her and get your insurance policy. She will explain everything to you and she will answer any questions you have."

"Lavontae was very helpful with providing all the information necessary while on my journey to help find suitable insurance. Very patient and knowledgeable."