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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dikera Belk

Dikera Belk

October 2, 2024

5  out of  5
rating by Dikera Belk
"Lakisha was very knowledgeable and compassionate when meeting my families needs. I recommended her to several of my friends as well!"
We responded:
"Thank you, Dikera, for your wonderful review! I'm glad to hear that Lakisha was able to meet your family's needs with such knowledge and compassion. We truly appreciate your recommendations to your friends. If you ever need further assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
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Sydney Kemper

September 27, 2024

5  out of  5
rating by Sydney Kemper
"VerCinda is an amazing agent. She was so nice and I enjoyed her attentiveness with creating my policy. I would recommend her to all of my friends"
We responded:
"Thank you, Sydney, for your wonderful review! I'm glad to hear that VerCinda provided you with such attentive and kind service while creating your policy. We truly appreciate your recommendation to your friends. If you need any further assistance, our office is always here to help! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of X6 Life

X6 Life

September 27, 2024

5  out of  5
rating by X6 Life
"While looking for auto insurance, I dealt with Vercinda and she was informative and helpful in helping me with all my requests and questions. I would definitely recommend to my colleagues and peers especially Vercinda."
We responded:
"Thank you so much for your wonderful review! I'm glad to hear that Vercinda was able to assist you effectively with your auto insurance needs. We truly appreciate your recommendation and are grateful for your support. If you or your colleagues have any further questions or need assistance in the future, our office is always here to help. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Josiah Ofosu Abban

Josiah Ofosu Abban

September 27, 2024

5  out of  5
rating by Josiah Ofosu Abban
"VerCinda is an amazing agent. She’s very good at explaining how insurance works and making the process smooth."
We responded:
"Josiah, thank you for your wonderful review! I'm happy to hear that VerCinda made the insurance process smooth and provided clear explanations. We're grateful to have her on our team. If you have any further questions or need assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Alexandra De La Sancha

Alexandra De La Sancha

September 27, 2024

5  out of  5
rating by Alexandra De La Sancha
"Spoke to Rocio on the phone and I was very pleased with her service."
We responded:
"Thank you, Alexandra! I'm glad you were satisfied with Rocio's service. We appreciate your feedback and look forward to assisting you with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Alexis Santillanes

Alexis Santillanes

September 27, 2024

5  out of  5
rating by Alexis Santillanes
"I was extremely satisfied with my insurance agent Rocio. Great customer service and overall extremely satisfied with the entire process. Would definitely recommend!"
We responded:
"Alexis, thank you for your wonderful review! I'm glad to hear that Rocio provided you with great customer service and that you were satisfied with the entire process. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of gentry miller

gentry miller

September 27, 2024

5  out of  5
rating by gentry miller
"Like the new photo Cynthia"
We responded:
"Thank you for the five-star rating, Gentry! Your support means a lot to us. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of camie jones

camie jones

September 27, 2024

5  out of  5
rating by camie jones
"VerCinda was an amazing agent. She helped me with an insurance question in a short time and helped me figure out my insurance needs"
We responded:
"Camie, Thank you for your wonderful review! I'm happy to hear that VerCinda was able to assist you quickly and effectively with your insurance questions. We're grateful to have her on our team, and it's great to know she helped you figure out your insurance needs. If you have any more questions or need further assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Juan Bautista

Juan Bautista

September 27, 2024

5  out of  5
rating by Juan Bautista
"Thank you, to Rocío one of the best agents. Great customer service and helped me get the insurance I needed. Top notch Jake better watch out."
We responded:
"Juan, thank you for your wonderful review! We're happy to know that Rocío provided you with excellent customer service and helped you find the right insurance. We're grateful to have her on our team. If you need any further assistance, our office is always here to help. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Jamari Chavis

Jamari Chavis

September 27, 2024

5  out of  5
rating by Jamari Chavis
"VerCinda is such an amazing agent. She was very knowledgeable and knew exactly what product to sell me."
We responded:
"Jamari, Thank you for your wonderful review! I'm glad to hear that VerCinda was able to assist you with her knowledge and expertise. We appreciate your trust in our agency and are always here to help with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Marcus Jordan

Marcus Jordan

September 27, 2024

5  out of  5
rating by Marcus Jordan
"VerCinda is very efficient with helping out with billing questions. She helped me figure out what was going on with my bill and got my accounts squared away. 10/10 would recommend to anyone who has state farm."
We responded:
"Marcus, thank you for your wonderful review! I'm glad VerCinda was able to assist you efficiently with your billing questions and get your accounts squared away. We appreciate your recommendation and are always here to help with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of A C

A C

September 27, 2024

5  out of  5
rating by A C
"VerCinda was such a good help. She answered all my questions. I am satisfied that my insurance needs have been met. Thank you again, VerCinda."
We responded:
"Thank you, A C, for your wonderful review! I'm happy to hear that VerCinda was able to assist you and answer all your questions. It's great to know that your insurance needs have been met. We appreciate your trust in our team and look forward to assisting you with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Carlos Jimenez

Carlos Jimenez

September 27, 2024

5  out of  5
rating by Carlos Jimenez
"I had a great experience with Daisy. She was able to make switching companies very easy with no hassle and was able to answer all the questions I had."
We responded:
"Carlos, thank you for sharing your positive experience! I'm glad Daisy could make the switch seamless and answer all your questions. We appreciate your trust in our team and are here for any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Amanda Ross

Amanda Ross

September 27, 2024

5  out of  5
rating by Amanda Ross
"VerCinda has been an amazing help getting insurance for my personal needs. I do appreciate her help so much and I would recommend her to others for insurance help!"
We responded:
"Amanda, thank you for your wonderful review! I'm glad VerCinda could assist you with your insurance needs. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Sarai Garcia

Sarai Garcia

September 27, 2024

5  out of  5
rating by Sarai Garcia
"Received great customer service from Daisy! Would recommend this location to anyone who is looking for honest people to give you quotes!"
We responded:
"Thank you, Sarai! I'm glad Daisy provided you with great customer service. We appreciate your recommendation and are happy to be known for our honesty in providing quotes. If you need any further assistance, we're here to help! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Jasmine Gross

Jasmine Gross

September 27, 2024

5  out of  5
rating by Jasmine Gross
"VerCinda has been an amazing help with finding insurance to best fit my needs and help inform me of my options"
We responded:
"Jasmine, thank you for your wonderful review! I'm glad VerCinda could assist you in finding the right insurance and provide you with the information you needed. We appreciate your trust in our office and are always here to help with any future needs or questions. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Delonte Harrell

Delonte Harrell

September 27, 2024

5  out of  5
rating by Delonte Harrell
"VerCinda was an amazing help with getting my renters insurance started and very informative"
We responded:
"Delonte, thank you for your wonderful review! I'm happy to hear that VerCinda was able to assist you with starting your renters insurance and provide you with the information you needed. We're grateful to have her on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of James Robinson

James Robinson

September 27, 2024

5  out of  5
rating by James Robinson
"Cheap insurance isn’t good and good insurance isn’t cheap. VerCinda was very helpful and persistent in finding the best insurance to fit my needs. I am absolutely grateful for her assistance.if you’re in the market for any type of insurance, I would highly recommend giving Vercinda your service. She is wonderful."
We responded:
"James, thank you for your thoughtful review! I'm glad to hear that VerCinda was able to assist you in finding the right insurance to meet your needs. We truly appreciate your recommendation and are grateful to have her as part of our team. If you have any further questions or need assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Vanessa Rangel

Vanessa Rangel

September 27, 2024

5  out of  5
rating by Vanessa Rangel
"Great service, Rocio is awesome always making sure to accommodate our Insurance needs"
We responded:
"Thank you, Vanessa! I'm glad to hear that Rocio has been able to accommodate your insurance needs so well. We appreciate your positive feedback and look forward to continuing to serve you! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Xavier Perales

Xavier Perales

September 27, 2024

5  out of  5
rating by Xavier Perales
"I'm taking the time out of my busy do because I definitely have to recommend ROCIO! They were able to help me get the same coverage with a less costly deductible and roadside assistance for $150 less than my last insurance!! Thank you for helping me and my family start saving for a family vacation!!! A++"
We responded:
"Xavier, thank you for taking the time out of your busy day to share your experience! I'm happy to hear that Rocio was able to help you get the same coverage with a more affordable deductible and roadside assistance. It's wonderful to know that this will help you and your family save for a vacation. We appreciate your recommendation and look forward to assisting you with any future needs. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Eduarda Herrera

Eduarda Herrera

September 27, 2024

5  out of  5
rating by Eduarda Herrera
"Rocio is a really good agent sold me my life policy! She is very knowledgeable and the best office manager."
We responded:
"Eduarda, thank you for your wonderful review! I'm happy to hear that Rocio provided you with excellent service and helped you with your life policy. Her knowledge and dedication as our office manager are truly appreciated. If you have any further questions or need assistance, we're always here to help. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Valerie Sharpe

Valerie Sharpe

September 19, 2024

5  out of  5
rating by Valerie Sharpe
"Cynthia Means and her StateFarm team are just wonderful! Great customer service with timely response ! Thanks for being my insurance agent ! ValS"
We responded:
"Valerie, Thank you so much for your wonderful review! I'm glad to hear that you are happy with our customer service and timely responses. It's our pleasure to be your insurance agent. If you ever need anything, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Joseph Robinson

Joseph Robinson

September 19, 2024

5  out of  5
rating by Joseph Robinson
"I was with another Statefarm agent and I was not happy with the quality of service I was getting for a couple years and was ready to take my business to another insurance company. A friend of mine recommended I give Cynthia Means a try and I couldn’t be happier. Her staff is very friendly, polite and patient. I had 1000 questions and they answered all of them. Even with prices increasing her and her staff explained to me why and exactly what’s going on in the market where I totally understood. I’m a happy Statefarm customer again!!!!"
We responded:
"Hey Joseph, thank you for sharing your experience! I'm glad you decided to give our office a try and that you're happy with the service provided by my team. It's wonderful to know that our staff's friendliness, politeness, and patience made a difference for you. We always strive to ensure our customers understand their policies and the market changes affecting them. If you have any more questions or need further assistance, we're always here for you. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Nicki Rouge

Nicki Rouge

September 19, 2024

5  out of  5
rating by Nicki Rouge
"I couldn’t be happier with the services I’ve received from Cynthia West at State Farm! From the moment I first contacted her, she’s been incredibly knowledgeable, attentive, and always ready to answer any questions I have. Cynthia makes the entire process of getting insurance so smooth and stress-free, taking the time to explain every detail in a way that makes sense. She truly cares about her clients and goes above and beyond to make sure we feel confident and secure in our coverage. I highly recommend Cynthia to anyone looking for exceptional service and a trustworthy agent!"
We responded:
"Thank you so much for your wonderful review Nicki! I'm glad to know that you are happy with the service you've received. It's important to me that the process of getting insurance is smooth and stress-free for my clients. I'm grateful for your recommendation and if you have any other questions don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Profile photo of Lorraine Webb

Lorraine Webb

September 19, 2024

5  out of  5
rating by Lorraine Webb
"My agent Cynthia Means has given me excellent service. Cynthia did the due diligence to explore ways that I could get more Home and Auto coverage than my previous Allstate policies. Cynthia is responsive and always goes the extra mile to get you the highest coverage for the best price. I highly recommend her insurance practice."
We responded:
"Lorraine, thank you for your kind words. I'm happy to know that you are satisfied with the service and coverage options provided. It's our goal to ensure you receive the best possible coverage for your needs. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please give us a call. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"